Goal 4: Effective services for students

4.1 Reduce service need

4.1.1  Simplify academic program architecture, rules, policies and administration

4.2 Implement a student-centred service strategy

4.2.1  Review services against student expectations, needs, and emerging models

4.2.2  Implement an updated service model, including appropriate technology

4.3 Enhance student mentoring

4.3.1  Help visibility of existing mentor programs

4.3.2  Provide an online platform to connect mentors and mentees

4.3.3  Implement processes to assure quality across mentoring programs

4.3.4  Introduce new mentor programs, where demand is not being met