Cassandra joined ITaLI in 2019 as a Research Manager, Student Strategy Evaluation. Prior to this appointment, she was Manager, Adaptive Learning and Teaching Services at Charles Sturt University, and Manager, Learning Analytics, and Manager, Enhancing Student Academic Potential – an academic intervention program targeting first-year students who have been identified as 'at-risk' – both appointments at the University of South Australia.

Cassandra has researched and presented widely on themes relating to learning analytics, international student support, and intercultural interactions and communication.