The Student Centre (SC) provides a centralised advice service for student enquiries across a broad range of university activities and general enquiries from staff and the wider community.

Team members

David Bradbury

Manager (Acting)

DJ Bhadu

Team Leader

Lizzie Winter

Team Leader

Chenaya Bancroft-Davis

Administrative Officer (Rotational)

Sal Graham

Administrative Officer 

Petrina Huang

Administrative Officer

Denise Jones Herzig

Customer Service Officer

Peter Lowther

Administrative Officer

Sudha Murugesan

Client Services Officer

Eunice Ngunu

Client Services Officer

Bev Podhajsky

Customer Service Officer

Chris Vieira

Administrative Officer

 

Key responsibilities

  • Provide high-level information and advice on a range of student and academic administrative matters to current and prospective students, staff and the general public.
  • Provide the delivery of integrated, accessible and client-focused first-tier support for students and clients via face-to-face, online, phone and chat.
  • Produce official University documentation (e.g. academic transcripts, certified documents) in line with policy and procedures.
  • Provide high-level support and input into the design of organisational, policy and procedural implementation/operationalisation, including analysis of the impact of changed requirements on existing services, processes and procedures.
  • Liaise with faculties, schools and external stakeholders regarding the dissemination of relevant information to students and other clients.
  • Provide advice to student administrative committees and working parties.